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Shipping Rates and Policies

Shipping Rates & Policies

UPS Domestic Shipping Options:
Regular Ground
3 to 7 Business Days
Shipping Within the U.S.
Includes APO/FPO addresses
No P.O. Boxes

2nd Day Air
Two Business Days
No weekend delivery; no P.O. Boxes or APO/FPO

Next Day Air
One Business Day
No weekend delivery; no P.O. Boxes or APO/FPO



The shipping rates for the items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be totaled and rounded up to the next full pound.

When will my order arrive?

For all in-stock items, allow three business days for order processing. Add these three days to the UPS delivery time, considering the shipping option you selected, to estimate the date your package is due to arrive.

3 Days Order Processing + Shipping Time = Total Delivery Time

For example, if you select Standard Shipping for U.S. shipments, your total delivery time will be 6 to 10 business days, depending on where you live. Three (3) days (order processing) + 3 to 7 days (UPS shipping time).

What if one of the products I ordered is temporarily out of stock? Multiple-item orders are held for shipment until all items are available. (For instance, if you order three items, and two are in stock while one will be available in 2 to 3 days, your order will ship in 2 to 3 days).

If I choose Next Day Air, will my order arrive tomorrow? Not usually. Remember to add in the order processing time for your items. Your order will ship within 3 days and will take just one day to ship. That's a total 4 business days. Please also remember that there is no weekend delivery for Second Day or Next Day Air.


Tracking Your Package

If you have a tracking or delivery confirmation number, follow the links below for more information. If you're not sure whether or not your order has been shipped, check the status of your recent orders in Track Your Order section of this site.

UPS

Phone: 1-800-742-5877

Signature Requirements for Delivery

We are unable to instruct shipping companies on how or when to leave packages at the shipping address. It is customarily the driver's discretion to require a signature. UPS generally requires a signature in the following cases:

The package is being delivered to an apartment, condominium, or business complex. The package's contents are valued at more than $150.
The driver feels it isn't a safe place to leave a package. If you are not likely to be home when the package arrives, you might leave a note asking the driver to leave the package with a neighbor or building manager.
If you want to redirect the package to your business address, you can call UPS at (800) PICK-UPS. Please be sure to have your tracking number handy.

Information You Give Us

Avlon.com does not currently ship to foreign destinations. If you live in an area serviced by one of the following Avlon distributors, please contact them for nearby salons in your area that sell KeraCare products:

Avlon International Distributors

Aruba
Bahamas
Barbados, W.I.
Inter Cosmetics & Styling
Mrs. Silvana Emerencia, Director
Isaac Wagemaker Street 47
San Nicolas,
ARUBA
Phone # 297-845-644
Mirrors Beauty Salon
C/O - Linda Watson Munroe
P.O. Box SS 5255
Nassau,
BAHAMAS
Phone # 242-394-4660
Prestige
C/O - S.E. Trading
Ms. Polichet Carter
#7 First Avenue,
Wanstead Terrace
St Micheal
BARBADOS, W.I.
Phone # 246-424-1532

Brazil
Dominican Republic
France
Mr. Milton Garcia
New Trends
Avendia Polonia, 356
San Joao - Porto Alegre
RS Brazil, - Cep. 90230-110
Phone # 51-51-337-7972
Martinez Cabrera & Associados, S.A.
Ms. Adalgisa Cabrera
Calle Hatuey #37
Los Casiccazgos,
Santo Domingo
Dominican Republic
Phone # 809-473-7226
Beauty Salon Services
Mr. Peter Mbafor
7 Rue Chaudron 75010
Paris, France
Phone # 33-14-035-2549



France
Guadeloupe
Holland
Action Beauty Supply
A. Ouldali
6 Rue Christiani
Paris, France 75018
Phone # 33-14-606-0798
Erpeg/Nefta Cosmetics
Natalie & Francois Poucet
9 Rue Delaville D'Orly
Pointe-A-Pitre 97110
Guadeloupe
Phone # 590-21-18-78

Intertex
Mr. R.B. Van Der Wee
Schiedamseweg 60A Postbust
28197 3003 KD - Rotterdam
Holland
Phone # 31-10-466-4154


Jamaica
Japan
Kenya
Cari-Med, Ltd.
Mr. Glen Christian
20, Lady Musgrave Road
Kingston 5
Jamaica
Phone # 876-924-4263

 

Myky's Beauty Supply/Salon
Karen Calvin
2196 Huron Kishaba Terrace
FPO/AP 96386-03
Okinawa 9040000
Japan
Phone # 81-611-746-8118

Pivot Point
Mr. Peter Wettstein
P.O. Box 59614
Nairobi
Kenya
Phone # 254-2-521-955



Kuwait
Singapore
United Kingdom
Al Abanous Est. Perfumes & Cosmetics
Ms. Reem Khalid Al-Ghunaim
Commercial #1
Arabian Gulf Street
Safat. 13147
Kuwait
Phone # 965-243-3266

Trend Supply
Mr. Swansen Chua Tek Lab
BLK 6025, Ang Mo Kio
Industrial Park 3, # 04-048
Singapore 56944
Phone # 65-482-2219

Vidal Sassoon
Mr. Ray Baynes
# 56 Brook Street
London, W1Y2NE
United Kingdom
Phone # 44-171-323-0094


United Kingdom
United Kingdom
US Virgin Islands
Headlines Hair & Beauty Supplies, Ltd
Mr. David Stennett
7 Blackstock Road - Finsbury Road
London, N42JF
United Kingdom
Phone # 44-171-503-5566

GPB Supplies
Mr. George Badchkam
Unit 11, Smethwich Enterprise Center, Rolfe Street
Sandwell, West Midlands B66 2AR
United Kingdom
Phone # 44-12-555-7475

Virgin Island Services
Ms. Melanie Limberis
8 C Bjerge Gade
St. Thomas, 00802
US VIRGIN ISLANDS
Phone # 340-776-7453




 


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